Covid-19 Safety Protocols
We have implemented a health and safety plan to protect both our clients and employees from unknowingly spreading the COVID-19 virus. This plan will comply with our state mandated safety measures and will be updated as needed.
What we are doing to protect you and our staff
At the start of each work day our employees will be completing a symptoms check to ensure they are not coming to work when sick. We have also provided thermometers to any employees who didn’t have one, so that they can also complete a temperature check.
We have provided and trained our employees with PPE including disposable gloves, washable masks, washable aprons, and hand sanitizer. They will be wearing a fresh apron at each house and have enough masks for each day of work. We are requiring our employees to wear a face mask in homes when clients are present. As always, only clean cloths and mop covers will be used at each house.
We will be disinfecting high touch surfaces with hydrogen peroxide at all houses unless you opt-out in advance. This disinfecting procedure is to help prevent the unknown spread of the virus. We will not be cleaning in homes with sick persons or known COVID-19 cases. Our staff will also be disinfecting their supplies between houses.
What we ask of you
We are requesting our clients assist us with a safe reopening. Please make sure everyone in your household is informed of and able to follow these protocols.
As before, we ask you to cancel your cleaning if you or a household member is sick, including but not limited to having a fever (temperature of 100.4° or higher), cough, shortness of breath, fatigue, muscle aches or new loss of taste or smell. If anyone in your household has recently been sick, please contact us before your next cleaning so that we can make sure an appropriate waiting time after the end of symptoms has been observed.
We ask you to follow 1 of these 3 protocols, and let us know which one you feel will work best for your household. You can update us before each cleaning if you want to change your choice per cleaning. Please contact us in advance if none of these options work for you and your family, and we may be able to find an alternative solution.
Remain out of the house during the cleaning.
If you plan to isolate in one room/area of your house during the cleaning and also want that room cleaned, let us know in advance and your cleaner will clean that area first, before you isolate there. You may also isolate in a part of the house that you have us skip entirely.
If adults and older children in your home would like to freely move around your house during the cleaning, we are requiring those people to wear a face mask.
For the options where you are home, please maintain a 6 foot minimum distance and stay out of the room your cleaner is in. You may pass through the room they are in, if needed, without stopping or talking if you maintain a 6 foot distance.
To further assist us with social distancing, we ask that you submit any special requests to us by email prior to the appointment or via a note left in plain view. If you have a request after your cleaner arrives, you can email us at email@example.com and we will text your cleaner with your note.
If you or a family member will be home, please leave the door unlocked shortly before the cleaner arrives. Or unlock the door upon your cleaners arrival, then move away from the door so that the cleaner can enter while keeping a 6 foot minimum distance.
Thank you for your cooperation in allowing us to safely reopen!